You can return any item to us within 14 days of receiving your original order.
If you're looking to return a faulty or incorrect item, please contact us so we can get this sorted for you. Write an e-mail at: firstname.lastname@example.org
We try hard to accept all returns but please remember it has to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
If the product is used we will only refund a suitable amount for what the product is worth now.
All our packages are sent with Coolrunner who cooperates with DAO and they will distribute the parcel to your place. The shipping price depends on what country you want to have your package sent to. Shipping is free when you buy over 54, 99 EURO. Return & exchanges are free.
All items bought at www.noirdesire.net is encrypted via and SSL connection. (Secure Socket Layer). We do not have access to your account informations. Only Stripe have access to these data. Your personal contact informations is 100% confidential and will never be given to other persons or companies. The information given when you sign up to our newsletter will also only be used internally. These information will be used to fulfill your orders and for advertising of our products.